Privacy Policy & Data Security

This privacy policy is in line with the General Data Protection Regulation set out by the European Union, which came into effect on May 25 2018.

Tanja Slijepcevic is the data controller of BooksGoSocial & The International Dublin Writers' Festival. She may be contacted at tanja@booksgosocial.com in the case of any request or complaint. BooksGoSocial & The International Dublin Writers' Festival are trading names for Advanced Social Media Services LTD, a company registered in Ireland.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What type of information do we collect?

If you sign up to our newsletters we will only keep your email address & name details so we can contact you.

When you become a client, we may ask you for personal data including names, email addresses, phone numbers, postal address, phone number or credit card information as part of a purchase. We do not store your credit card data. That is done at the payment processor, such as PayPal, Stripe or EventBrite.

We collect information about you when you send us an email, leave comments or submit a request form but only for the purposes of carrying out our contracted service or contacting you with a reply as requested.

When you visit our websites, browser data such as IP addresses is collected anonymously from you by Google Analytics in order to improve the site and customer service. This data is not used to identify individuals and will be automatically deleted 14 months after collection.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions: e.g. making an online purchase or registering.
Correspondence:
- To send you periodic emails related to the interests you registered on our website.
- If you complete a Contact Form on the website seeking information, you will be given a choice to opt in to be added to our mailing list. We will respond to your enquiry but you will only be added to our database if you choose.
To improve our websites: we continually strive to improve our website based on the information and feedback we receive from you. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each mailing.

How do we protect your information?

We implement a variety of security measures to maintain & safeguard your personal information when you place an order or access your personal information.

We use a secure Payment gateway provider in all cases (PayPal and Stripe and EventBrite). When you make an online transaction, They provide us only with your contract details, any message you wished to leave and the amount of the payment.

We do not see or store your card details when you make an online transaction.

We take, and will continue to take, all reasonable steps (which includes relevant technical and organisational measures) to guarantee the safety of the data you provide to us and we will only use the data for the intended purpose. However, the nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet will be 100% secure.

Our mailing list is only visible to administrators or our Email Marketing software and is not shared with other organisations.

We use Mailerlite as our email newsletter provider. Mailerlite are fully GDPR compliant and committed to robust privacy policies which you can read all about on their page.

The legal basis for using your data

We only process personal data with the your consent. This consent will be recorded via the Contact form on the website, and/or via email communications.

In addition, we may process personal data for the purposes of their legitimate interests provided such processing doesn’t outweigh your rights and freedoms. For example, we may process personal data to:

Comply with laws that apply to the business;
Enable or administer the business, such as for quality control, consolidated reporting, and customer service;
Understand and improve the business or customer relationships generally.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to compile anonymous data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

This website uses Google Analytics to gather anonymous statistics about visitors to the site and which pages are visited. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. Our Content Management System also uses cookies for its normal functions.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential as part of their contract with us.

We may also release your personal data where compliance with legal requirements is a necessity. We also reserve the right to enforce our site policies in order to protect our rights and the rights of other individuals in a manner that is safe and compliant with the law.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. For example, we may disclose the total number of visits to our website.

What happens if your data is lost or stolen?

We undertake to report all significant data breaches to the Data Protection Commissioner within 72 hours of the breach occurring, unless the personal data breach is unlikely to result in a risk to your rights and freedoms as an individual. We also undertake to document the facts relating to the breach, its effect, and any remedial action taken.

If the personal data breach is likely to result in a high risk to your rights and freedoms, we shall communicate the personal data breach to you without undue delay.

Updating, verifying and deleting personal data

We will provide you with access to all of your data on request. You can ask for your data to be amended if it’s inaccurate, deleted, or transferred to you in a common format. This will be done within one month of your request. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may inform us of any changes in your personal data, and in accordance with our obligations under the General Data Protection Regulation, we will update or delete your personal data accordingly.

To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please email it to us at tanja@booksgosocial.com or write to Advanced Social Media Services Ltd., Argus House, Malpas Street, Dublin D08Y273, Ireland.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below.

Email: tanja@booksgosocial.com

Telephone: + 353 86 836 9254