Interview with Diane Magers, author of Experience Rules!: The Experience Operating System (XOS) and 8 Keys to Enable It
Today, we’re talking with Diane Magers about her book,
Tell us something unexpected about yourself!
I was a clinical psychologist in my early career!
Why do you write?
To help others explore new ideas or ways of thinking.
Where did you get the inspiration for your current book?
The inspiration came from seeing clients and practitioners struggle with experience management as a discipline. We needed a new way forward.
What do you enjoy the most about your genre?
The impact new thinking about organizations and how they thrive can have on brands and their employees and customers.
How would you describe your writing process?
A compassionate writing process involves understanding the audience's needs and struggles and tailoring the writing to provide guidance, support, and solutions. It's about crafting content that resonates with them and helps them overcome challenges, gain insights, and provide practical advice.
What do you think authors have to gain from participating in social media?
Audience engagement, feedback and insights, brand building, generate new ideas on how to grow the ideas to continue our engagement with them.
What advice would you have for other writers?
Define your goal for the book and keep momentum by creating scenarios of how the content and concepts will get used by others.
How do you select your books’ titles and covers?
A very iterative process to help portray the content, the concepts, and intriguing readers.
What's your next step?
Crafting supporting materials, workshops, resources, and other useful assets for readers to activate the concepts in the book.
How do you react to seeing a new review for your book?
Love the feedback and hearing what resonates with readers.
